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Complaints Book
This establishment has a Virtual Complaints Book
available for you. In accordance with the Consumer Protection and Defense Code, your complaint will be answered within a maximum of
30 calendar days
.
Consumer information
Full name *
Document type *
Foreigner ID
Passport
Document number *
Address *
Phone *
Email *
Product / service information
Product or service *
Amount involved (optional)
Record type
Claim
(disagreement with product/service)
Complaint
(displeasure due to customer service)
Details
Clear description of the issue *
Consumer’s request *
I accept the
Privacy Policy
and the use of my personal data (Law N.° 29733). *
By submitting this form, a
unique registration code
will be generated. The company will respond within a maximum of
30 calendar days
.
Submit complaint